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 How do I fix Norton 360 Giving False Positive ?

Solution

Configuring scans in Norton 360 Version 4.0 to exclude specific drives, folders or files
Add exclusion to Auto-Protect and Risk scan

Start Norton 360.

Click Settings.

Click Antivirus.

On the Scans and Risks tab, under Exclusion/Low Risks, click Configure next to Scan Exclusions.

Under Scan Exclusions, click Add.

Browse and select the disk drive or folder or file you would like to exclude and click OK.

If you want to include subfolders within the folder, check Include Subfolders.

Click OK.

Under Real Time Protection Exclusions, click Add.

Browse and select the disk drive or folder or file you would like to exclude and click OK.

If you want to include subfolders within the folder, check Include Subfolders.

Click OK.

In the Scan Exclusions window, click Apply > OK.

In the Settings window, click Apply > Close.

 Update

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Norton 2012

Just in case anyone else gets this issue with Norton 2012, there were two areas that Norton blocks: masscouponsubmitter.exe and csc.exe. The botrun.exe problem can be resolved by creating an exclusion for Sonar for the folder that the the software executable file resides.

In addition to this, you need to make an exclusion in the anti-virus section for csc.exe. This isn’t one of your files but it is the C Sharp Controller (from what I can gather). It appears to be called by your program and Norton parcels that up and quarantines it.

 

 
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